While we've been helping people, we've also been learning ourselves.  We've recorded some of these learnings below (you'll also find these in the case studies in the "People we've helped" section):

• Plan your succession early
• Remember why you do what you do
• Respond, don't react
• The energy in any business starts at the top
• Run your business like a business
• Information breeds confidence
• You don"t have to work more to earn more
• Understand how your business makes money
• Understand what your customers really buy from you
• Communication is most effective when the agenda is clear
• Allocate time to a task relative to its value
• Expectations must be constantly checked and confirmed
• All behaviour serves a purpose